The problem
Enterprises can't staff contact centers to resolve customer requests fast and well
What they do
AI agent platform that handles enterprise customer-service calls and chats
Traction $50M+ ARR (+117% YoY); 150% net revenue retention
Hiring trend
- Open roles
- 51
- Ops roles
- 4
Valuation 3x in 8 mo; 52 open roles (US push)
Hiring in
- Berlin
- New York
- Munich
- Remote
Glassdoor
4.3 ★ 33 reviews ↗Funding
- Last round
- $350M
- Stage
- Series D
- Date
- Jan 2026
Led by General Catalyst
- Hiring+251 open roles on the live job board (30+ roles = +2)
- Funding recency+1.5Series D · $350M, Jan 2026 (9 months ago): 6–12 months = +1, $100M+ round +0.5
- Traction+1.5Strong growth: $50M+ ARR (+117% YoY); 150% net revenue retention
- Red flags0None found in the last 24 months
- Total5.02 + 1.5 + 1.5 − 0 = 5.0 → Sprint (4.75 or more)
Distance (Half) is a separate read on how long the lead can last. It doesn't change the score.
Distance
Half · edge: hard to leave
$50M+ ARR, up 117%, and customers spend 50% more each year; Sierra is bigger.
Sources: PR Newswire: Parloa post-Series D update (May 2026) ↗
Last checked Oct 25, 2026