The problem
Contact centers can't scale great service; most agents perform far below the best ones
What they do
AI agents and real-time agent assist for enterprise contact centers
Traction Crossed $100M ARR (Apr 2026), from ~$52M est. in 2025
Hiring trend
- Open roles
- 87
- Ops roles
- 4
- Headcount
- ~750
LinkedIn headcount +80% YoY (~730-840, est.)
Hiring in
- Toronto
- San Francisco
- Berlin
- Remote (US)
- Remote (Canada)
Glassdoor
4.5 ★ 65 reviews ↗Funding
- Last round
- $125M
- Stage
- Series D
- Date
- Nov 2024
Led by World Innovation Lab and QIA (co-led)
- Hiring+287 open roles on the live job board (30+ roles = +2)
- Funding recency+1Series D · $125M, Nov 2024 (23 months ago): 12–24 months = +0.5, $100M+ round +0.5
- Traction+1.5Strong growth: Crossed $100M ARR (Apr 2026), from ~$52M est. in 2025
- Red flags0None found in the last 24 months
- Total4.52 + 1 + 1.5 − 0 = 4.5 → Race (4.25–4.74)
Distance (Half) is a separate read on how long the lead can last. It doesn't change the score.
Distance
Half · edge: hard to leave
Custom models on customer calls stick in regulated contact centers; suites are closing in.
Last checked Oct 25, 2026