The problem
Call centers are expensive, understaffed and leave callers on hold or stuck in rigid phone menus
What they do
Enterprise voice AI agents that answer and resolve customer phone calls in 75 languages
Traction ARR doubled to ~$40M+ in 2025; customers 100+ to 200+ enterprises Dec 2025 to May 2026
Hiring trend
- Open roles
- 2
- Headcount
- ~370
Headcount ~367 (+24% YoY per LinkedIn), but public board down to 2 open roles (field marketing, BD)
Hiring in
- United States
Glassdoor
4.7 ★ 97 reviews ↗Funding
- Last round
- $86M
- Stage
- Series D
- Date
- Dec 2025
Led by Georgian, Hedosophia, Khosla Ventures (co-led)
- Hiring+0.52 open roles on the live job board (1–2 roles = +0.5)
- Funding recency+1Series D · $86M, Dec 2025 (10 months ago): 6–12 months = +1
- Traction+1.5Strong growth: ARR doubled to ~$40M+ in 2025; customers 100+ to 200+ enterprises Dec 2025 to May 2026
- Red flags0None found in the last 24 months
- Total3.00.5 + 1 + 1.5 − 0 = 3.0 → Steady (1.5–3.49)
Distance (Half) is a separate read on how long the lead can last. It doesn't change the score.
Distance
Half · edge: hard to leave
ARR doubled to ~$40M+ with 200+ enterprises, in a crowded voice agent field.
Sources: GenMediaLab: PolyAI Series D and rivals (Dec 2025) ↗ · Dilr.ai: PolyAI 200+ enterprise customers (May 2026) ↗
Open ops roles
No ops roles open right now
Last checked Oct 13, 2026