The problem
Revenue teams can't follow up every lead, old deal or upsell fast enough without hiring more reps
What they do
AI agents that prospect, qualify inbound leads by voice/chat, and find expansion revenue
Traction Contracted ARR +14%/mo avg Jun–Aug 2026, voice ARR +26% in Aug (CEO, self-reported)
Hiring trend
- Open roles
- 12
- Ops roles
- 2
- Headcount
- ~100-170
Flat: ~171 staff Q1 2026 vs ~161 Q1 2025 after a ~5% dip in mid-2025 (Revelio); postings 9 (2025) → 19 (2026)
Latest news
Oct 2026
CEO Prabhav Jain repositions 11x as an outbound, inbound voice and expansion growth platform ↗Glassdoor
4.8 ★ 40 reviews ↗Funding
- Last round
- $50M
- Stage
- Series B
- Date
- Nov 2024
Led by Andreessen Horowitz (Series B), Benchmark (Series A)
- Hiring+1.512 open roles on the live job board (10–29 roles = +1.5)
- Funding recency+0.5Series B · $50M, Nov 2024 (23 months ago): 12–24 months = +0.5
- Traction+0.75Some growth: Contracted ARR +14%/mo avg Jun–Aug 2026, voice ARR +26% in Aug (CEO, self-reported)
- Red flags−11 significant flag in the last 24 months, −1 eachMar 2025 TechCrunch investigation: claimed ZoomInfo and Airtable as customers when they weren't (ZoomInfo's lawyer threatened legal action), booked trial contracts as full-year ARR (~$14M claimed vs ~$3M surviving, per an employee) and 70-80% early churn. Founder-CEO Hasan Sukkar stepped down six weeks later (May 2025) amid reports of high staff turnover and a punishing culture.TechCrunch: a16z- and Benchmark-backed 11x has been claiming customers it doesn't have (Mar 2025) ↗ · Tech.eu: Founder of a16z-backed 11x steps down as CEO (May 2025) ↗ · Revelio Labs: 11x headcount and job-posting trend (dip in 2025, flat 2026) ↗
- Total1.751.5 + 0.5 + 0.75 − 1 = 1.75 → Steady (1.5–3.49)
Distance (10K) is a separate read on how long the lead can last. It doesn't change the score.
Distance
10K · edge: hard to leave
Coined the AI SDR and now sells multi-product (outbound, voice, chat) into Fortune 1000 accounts, but it is a ~$76M-funded follower in a crowded category where Outreach and other incumbents ship the same agents to the same buyer, its own CEO says AI SDRs 'don't work in the current form', and the 2025 ARR/customer scandal still taxes trust.
Sources: GTM Architects teardown: 11x vs Outreach, CEO quote on AI SDRs (Jul 2026) ↗ · Prabhav Jain LinkedIn: contracted ARR +20% in Aug, voice ARR +26%, expansions (Sep 2026) ↗
Watch-outs
Mar 2025 TechCrunch investigation: claimed ZoomInfo and Airtable as customers when they weren't (ZoomInfo's lawyer threatened legal action), booked trial contracts as full-year ARR (~$14M claimed vs ~$3M surviving, per an employee) and 70-80% early churn. Founder-CEO Hasan Sukkar stepped down six weeks later (May 2025) amid reports of high staff turnover and a punishing culture.
Sources: TechCrunch: a16z- and Benchmark-backed 11x has been claiming customers it doesn't have (Mar 2025) ↗ · Tech.eu: Founder of a16z-backed 11x steps down as CEO (May 2025) ↗ · Revelio Labs: 11x headcount and job-posting trend (dip in 2025, flat 2026) ↗
Last checked Oct 25, 2026