The problem
Businesses drown in support and sales calls that rigid phone trees can't resolve and call centers cost too much to staff
What they do
Developer platform to build, test, deploy and run AI voice agents on the phone
Traction $10M+ ARR ('healthy eight figures'); enterprise ARR 10x; 1B+ calls, 1M+ developers
Hiring trend
- Open roles
- 6
- Headcount
- ~100-150
LinkedIn headcount ~149, +20% in 90 days (AI Index); ~100 at Series B in May 2026
Hiring in
- San Francisco
- New York
- Remote
Latest news
Sep 2026
Launched Personal Agent Calling beta so personal AI assistants can make phone calls ↗Glassdoor
4.1 ★ 9 reviews ↗Funding
- Last round
- $50M
- Stage
- Series B
- Date
- May 2026
Led by Peak XV Partners
- Hiring+16 open roles on the live job board (3–9 roles = +1)
- Funding recency+1.5Series B · $50M, May 2026 (5 months ago): 6 months or less = +1.5
- Traction+1.5Strong growth: $10M+ ARR ('healthy eight figures'); enterprise ARR 10x; 1B+ calls, 1M+ developers
- Red flags0Watch-outs noted below, none scored as a significant flag
- Total4.01 + 1.5 + 1.5 − 0 = 4.0 → Tempo (3.5–4.24)
Distance (Half) is a separate read on how long the lead can last. It doesn't change the score.
Distance
Half · edge: hard to leave
A top developer voice-agent platform (1M+ developers, 1B+ calls, $500M valuation) that won Amazon Ring over 40 vendors and is embedded in enterprise call flows at Intuit and New York Life; Retell, ElevenLabs and Sierra/Decagon contest the same buyers, and reliability is a live risk.
Sources: TechCrunch: Vapi hits $500M valuation after winning Amazon Ring (May 2026) ↗ · GlobeNewswire: Vapi raises $50M Series B, 1B calls (May 2026) ↗
Watch-outs
Watch-outs (no score impact): reliability, with a 4-hour full US outage in May 2026 and 18 status incidents in 90 days; Jun 2026 npm supply-chain worm hit its server SDK (contained in 3 hours, no customer data accessed); Nov 2025 CERT/CC note on voice-agent phishing abuse (written about Retell) lists Vapi as a notified vendor with status unknown; one recent Glassdoor review calls it toxic and says benefits were cut in Jan 2026; 12-month turnover ~26.5% (PDL est.). No layoffs found.
Sources: Vapi status: RCA for US platform outage (May 21, 2026) ↗ · Hermes: Vapi 18 incidents in 90 days (Jun 2026) ↗ · Vapi: response to June 3, 2026 supply chain incident ↗ · CERT/CC Vulnerability Note VU#649739, Vapi listed as notified vendor (Nov 2025) ↗ · Glassdoor: Vapi reviews ↗ · The AI Index: Vapi headcount, turnover, layoffs (0) ↗
Open ops roles
No ops roles open right now
Last checked Oct 25, 2026