The problem
Post-sale teams juggle legacy CRMs and point tools that weren't built for recurring revenue, so retention and expansion work is manual and siloed
What they do
Customer platform for B2B companies: customer success, CRM and professional-services automation on one customer data model, with AI agents
Traction Gartner Magic Quadrant Leader for CS platforms (2025); 2024 revenue SEK 237M (+22%); record Q1 2026 and cash-generative per leadership; customers incl. Nasdaq, Nutanix, Trustpilot
Hiring trend
- Open roles
- 43
- Ops roles
- 4
- Headcount
- ~245-250
Says it is hiring 100+ people in 2026 (~50 hired by April); 40 open roles across Sales and Deployment & Growth in London, Stockholm, Amsterdam, NY, Boston, LA, Toronto
Hiring in
- London
- Stockholm
- Los Angeles
Latest news
Sep 2026
Planhat PSA named a G2 Leader and Momentum Leader for professional services two weeks after launch in the category ↗Funding
- Last round
- $50M
- Stage
- Series A
- Date
- Apr 2022
Led by Sprints Capital
- Hiring+243 open roles on the live job board (30+ roles = +2)
- Funding recency0Series A · $50M, Apr 2022 (54 months ago): over 24 months = 0
- Traction+1.5Strong growth: Gartner Magic Quadrant Leader for CS platforms (2025); 2024 revenue SEK 237M (+22%); record Q1 2026 and cash-generative per leadership; customers incl. Nasdaq, Nutanix, Trustpilot
- Red flags0None found in the last 24 months
- Total3.52 + 0 + 1.5 − 0 = 3.5 → Tempo (3.5–4.24)
Distance (Half) is a separate read on how long the lead can last. It doesn't change the score.
Distance
Half · edge: hard to leave
Gartner Leader for customer success platforms, revenue up 22% and cash-generative.
Sources: PR Newswire: Planhat named a Leader in 2025 Gartner MQ (Nov 2025) ↗
Last checked Oct 25, 2026