The problem
Regulated companies need support answers that are right the first time, but chatbots only deflect and humans don't scale
What they do
AI support concierge resolving complex fintech, health and insurance customer issues end to end
Traction Revenue 10x since Oct 2024 launch; CRO cites triple-digit ARR growth; ~$16M revenue est.
Hiring trend
- Open roles
- 11
- Ops roles
- 2
- Headcount
- ~65-100
Headcount ~65 per CEO (Jul 2026) to est. ~100 (Airframe); 11 open roles, 8 posted in Oct 2026
Hiring in
- Sydney
- New York
- Remote (US)
Glassdoor
No rating yet · see Glassdoor ↗Funding
- Last round
- $35M
- Stage
- Series A
- Date
- Aug 2025
Led by QED Investors
- Hiring+1.511 open roles on the live job board (10–29 roles = +1.5)
- Funding recency+0.5Series A · $35M, Aug 2025 (14 months ago): 12–24 months = +0.5
- Traction+0.75Some growth: Revenue 10x since Oct 2024 launch; CRO cites triple-digit ARR growth; ~$16M revenue est.
- Red flags0None found in the last 24 months
- Total2.751.5 + 0.5 + 0.75 − 0 = 2.75 → Steady (1.5–3.49)
Distance (10K) is a separate read on how long the lead can last. It doesn't change the score.
Distance
10K · edge: hard to leave
Real adoption in regulated niches (#8 in a16z/Mercury AI spend list, seven-figure early renewals) and a sticky forward-deployed model, but it trails Sierra, Decagon and Intercom Fin in a crowded AI-support category. Early GTM leaders (first US hire, GTM ops lead) left mid-2026.
Sources: a16z: AI Application Spending Report, Lorikeet in customer service (Oct 2025) ↗ · Lorikeet: Jerry Brooner joins as CRO (Jul 2026) ↗ · Jerry Brooner (CRO) LinkedIn: triple-digit ARR growth, early 7-figure renewals (Aug 2026) ↗
Last checked Oct 28, 2026