The problem
Employee requests in HR, IT and finance pile up across dozens of systems and need large service teams
What they do
Agentic "AI employees" that run HR, IT and finance workflows for large enterprises
Traction Revenue up 50x in two years; ~180% net dollar retention; 50+ enterprise deals (NTT DATA, Hitachi, ADP, PwC)
Hiring trend
- Open roles
- 38
- Ops roles
- 4
- Headcount
- ~260-310
Headcount ~140 (mid-2025) → ~260-310 (2026, LinkedIn/Crustdata); open roles ~9 → 37 after Sep 2026 round
Hiring in
- India - Bengaluru
- SF Bay Area
- Bengaluru
- Remote (UK)
- Remote (US)
Latest news
Oct 2026
Hired ex-Workato leaders as Head of Revenue and Head of Marketing, plus a new CFO ↗Glassdoor
3.5 ★ 23 reviews ↗Funding
- Last round
- $77M
- Stage
- Series B
- Date
- Sep 2026
Led by Creaegis (lead), Accel, Section 32, Prosus
- Hiring+238 open roles on the live job board (30+ roles = +2)
- Funding recency+1.5Series B · $77M, Sep 2026 (1 month ago): 6 months or less = +1.5
- Traction+1.5Strong growth: Revenue up 50x in two years; ~180% net dollar retention; 50+ enterprise deals (NTT DATA, Hitachi, ADP, PwC)
- Red flags0Watch-outs noted below, none scored as a significant flag
- Total5.02 + 1.5 + 1.5 − 0 = 5.0 → Sprint (4.75 or more)
Distance (10K) is a separate read on how long the lead can last. It doesn't change the score.
Distance
10K · edge: hard to leave
Real proof (claimed ~180% NDR, 90%+ of customers expand, Fortune 500 deployments wired into systems of record), but it trails far better-funded rivals (Sierra, Glean, Decagon) in a niche where incumbents bought the closest peers (ServiceNow-Moveworks) and sell the same agents to the same HR/IT buyers.
Sources: TechCrunch: Ema raises $77M; ~180% NDR, 50+ enterprise deals (Sep 2026) ↗ · ProofStory: Ema research report on peers acquired and capital gap (Sep 2026) ↗
Watch-outs
Watch (not scored): Glassdoor (3.5/5, 23 reviews, 2.6 work-life balance), Blind and an Oct 2026 Indeed review describe very high attrition, fear-driven management and unpaid promised bonuses. No layoffs, lawsuits, down round or C-suite exits found; Series B was all primary equity at 4x+ the 2024 valuation.
Sources: Glassdoor: Ema (CA) reviews, 3.5/5 from 23 reviews ↗ · Glassdoor review: 'Netflix Documentary Level Insanity' cites attrition within 6 months (Apr 2026) ↗ · Glassdoor review: 'Don't join Ema Unlimited' cites extreme attrition (Nov 2025) ↗ · Blind thread: employees report high attrition and unpaid performance bonuses (Oct 2025) ↗ · Indeed: Ema employee reviews, incl. Oct 2026 Mountain View review on leadership ↗
Last checked Oct 25, 2026