The problem
B2B support teams chase customers across scattered channels with clunky legacy help desks
What they do
API-first B2B support platform across Slack, Teams, Discord, email and chat
Traction Headcount +58% YoY; customers incl. Cursor, Granola, Ashby, Sanity
Hiring trend
- Open roles
- 4
- Headcount
- ~57
Headcount +58% YoY (~57, LinkedIn est.)
Hiring in
- London
- San Francisco
- Remote
Funding
- Last round
- $15M
- Stage
- Series A
- Date
- Feb 2025
Led by Battery Ventures
- Hiring+14 open roles on the live job board (3–9 roles = +1)
- Funding recency+0.5Series A · $15M, Feb 2025 (20 months ago): 12–24 months = +0.5
- Traction+0.75Some growth: Headcount +58% YoY; customers incl. Cursor, Granola, Ashby, Sanity
- Red flags0None found in the last 24 months
- Total2.251 + 0.5 + 0.75 − 0 = 2.25 → Steady (1.5–3.49)
Distance (10K) is a separate read on how long the lead can last. It doesn't change the score.
Distance
10K · edge: hard to leave
API-first fans love it, but bigger rivals sell the same support inbox.
Open ops roles
No ops roles open right now
Last checked Oct 25, 2026