The problem
Deep customer interviews take weeks to schedule and run, so teams settle for shallow surveys or skip research
What they do
AI-moderated customer interviews, surveys and usability tests for research teams
Traction Revenue up 8x in 2025, then ~3x more by Aug 2026; Microsoft, Google, Uber, Nestlé as customers
Hiring trend
- Open roles
- 34
- Ops roles
- 4
- Headcount
- ~80-100
Headcount 8 → 32 (Jan 2025 → Jan 2026) → 80 (Jul 2026), aiming for 100+ by year-end; 19 open roles
Hiring in
- San Francisco
- New York
- Remote (Europe)
Glassdoor
5.0 ★ 26 reviews ↗Funding
- Last round
- $30M
- Stage
- Series B
- Date
- Dec 2025
Led by Radical Ventures (Series B); 8VC (Series A)
- Hiring+234 open roles on the live job board (30+ roles = +2)
- Funding recency+1Series B · $30M, Dec 2025 (10 months ago): 6–12 months = +1
- Traction+1.5Strong growth: Revenue up 8x in 2025, then ~3x more by Aug 2026; Microsoft, Google, Uber, Nestlé as customers
- Red flags0None found in the last 24 months
- Total4.52 + 1 + 1.5 − 0 = 4.5 → Race (4.25–4.74)
Distance (10K) is a separate read on how long the lead can last. It doesn't change the score.
Distance
10K · edge: hard to leave
Created the AI-moderated research category and has big-name customers, but Listen Labs is bigger (~$30M ARR) and being bought by Salesforce for a reported ~$2B, and Simile raised $200M, so Outset is a smaller player in a crowded field where a CRM giant will now sell straight to the same buyers.
Sources: SiliconANGLE: Salesforce to acquire Listen Labs in reported $2B deal (Oct 2026) ↗ · Implicator: Listen Labs ~$30M annualized revenue; Simile $200M Series B (Oct 2026) ↗ · GlobeNewswire: Outset $30M Series B, 8x revenue growth in 2025 (Dec 2025) ↗
Last checked Oct 25, 2026