The problem
When software breaks, engineers scramble across alerts, Slack and tools to find the cause and keep customers updated
What they do
On-call, incident response, status pages and AI root-cause investigation for engineering teams
Traction ARR doubled in 2025 (10M+ ARR mid-2025); 2,000+ customers incl. Netflix, Airbnb, Zendesk
Hiring trend
- Open roles
- 34
- Ops roles
- 4
- Headcount
- ~220
Headcount ~128 → ~220 in 12 mo (+72% YoY, LinkedIn); 200+ by Mar 2026, from ~80 in Apr 2025
Hiring in
- London
- San Francisco
- New York
- Remote
Latest news
May 2026
Launched PagerDuty Rescue Program with contract buyouts and automated migration ↗Glassdoor
4.5 ★ 36 reviews ↗Funding
- Last round
- $62M
- Stage
- Series B
- Date
- Apr 2025
Led by Insight Partners
- Hiring+234 open roles on the live job board (30+ roles = +2)
- Funding recency+0.5Series B · $62M, Apr 2025 (18 months ago): 12–24 months = +0.5
- Traction+1.5Strong growth: ARR doubled in 2025 (10M+ ARR mid-2025); 2,000+ customers incl. Netflix, Airbnb, Zendesk
- Red flags0None found in the last 24 months
- Total4.02 + 0.5 + 1.5 − 0 = 4.0 → Tempo (3.5–4.24)
Distance (Half) is a separate read on how long the lead can last. It doesn't change the score.
Distance
Half · edge: hard to leave
Fast-rising challenger to PagerDuty with 2,000+ customers (Netflix, Airbnb, Zendesk) and an AI investigation layer; CEO says it now adds more ARR in absolute dollars than the category leader, but PagerDuty, Rootly and AI-SRE startups still contest the market.
Sources: PR Newswire: incident.io launches PagerDuty Rescue Program (May 2026) ↗ · TechCrunch: incident.io raises $62M at ~$400M valuation (Apr 2025) ↗
Last checked Oct 25, 2026