The problem
ISPs juggle five to ten clunky legacy systems for billing, orders and field service, hurting ops and customer experience
What they do
All-in-one billing, provisioning, field service and workflow software for internet providers
Traction >3x revenue growth three years running; 40+ ISP customers incl. Cogeco; 10M+ workflows run
Hiring trend
- Open roles
- 13
- Ops roles
- 3
- Headcount
- ~90-117
Headcount ~50 (Jun 2024) → ~90 (May 2026), est. ~117 now (+40-60% YoY); CEO targeting ~130
Latest news
May 2026
Raised $40M Series B led by JMI Equity after three straight years of 3x revenue ↗Glassdoor
4.4 ★ 3 reviews ↗Funding
- Last round
- $40M
- Stage
- Series B
- Date
- May 2026
Led by JMI Equity, Inovia Capital
- Hiring+1.513 open roles on the live job board (10–29 roles = +1.5)
- Funding recency+1.5Series B · $40M, May 2026 (5 months ago): 6 months or less = +1.5
- Traction+1.5Strong growth: >3x revenue growth three years running; 40+ ISP customers incl. Cogeco; 10M+ workflows run
- Red flags0None found in the last 24 months
- Total4.51.5 + 1.5 + 1.5 − 0 = 4.5 → Race (4.25–4.74)
Distance (10K) is a separate read on how long the lead can last. It doesn't change the score.
Distance
10K · edge: hard to leave
The billing and operations system of record is very hard to rip out, and growth (3x a year, Cogeco as a customer) is real, but at ~40-60 ISP customers it is still a challenger behind long-established ISP billing vendors like Sonar, Splynx, CSG and NISC.
Sources: Business Wire: gaiia raises $40M Series B, 3x revenue growth, customers incl. Cogeco (May 2026) ↗ · Fierce Network: gaiia has 40+ ISP customers (Oct 2025) ↗ · BetaKit: Gaiia secures $40M USD Series B, 90-person team (May 2026) ↗
Last checked Oct 25, 2026