The problem
Renters and owners get no rewards on housing, their biggest bill, and landlords lack resident-engagement tools
What they do
Rewards and payments network for rent, mortgage and HOA payments, plus software for landlords
Traction Revenue ~$200M in 2024, CEO targets $1B in 2026; 5M+ members; $100B+ housing spend
Hiring trend
- Open roles
- 19
- Ops roles
- 2
- Headcount
- ~440
Growing: headcount +9.5% YoY to ~425 (Revelio, Mar 2026), ~443 on LinkedIn; 20 open roles
Hiring in
- New York
- Atlanta
- Dallas
- Remote
Latest news
Sep 2026
Acquired Livly's smart-building platform and partnered with Collective Residential ↗Glassdoor
2.7 ★ 57 reviews ↗Funding
- Last round
- $250M
- Stage
- Series D
- Date
- Jul 2025
Led by General Catalyst, GID
- Hiring+1.519 open roles on the live job board (10–29 roles = +1.5)
- Funding recency+1Series D · $250M, Jul 2025 (15 months ago): 12–24 months = +0.5, $100M+ round +0.5
- Traction+1.5Strong growth: Revenue ~$200M in 2024, CEO targets $1B in 2026; 5M+ members; $100B+ housing spend
- Red flags−11 significant flag in the last 24 months, −1 eachCard 2.0 migration after Wells Fargo exited early (bank reportedly losing up to $10M/month) broke rent payments in Feb 2026: CFPB complaints up 1,300%, Sen. Warren letter (May 2026), CFPB-directed customer redress (Jun 2026)HousingWire, Jun 2026: CFPB directs Bilt redress; 1,300% complaint jump ↗ · Sen. Warren letter to Bilt CEO, May 27 2026 ↗ · NerdWallet, Jan 2026: Wells Fargo exit, third issuing bank ↗ · PaymentsJournal, Mar 2026: payment failures and service problems ↗
- Total3.01.5 + 1 + 1.5 − 1 = 3.0 → Steady (1.5–3.49)
Distance (Half) is a separate read on how long the lead can last. It doesn't change the score.
Distance
Half · edge: grows with users
Three-sided network (1 in 4 US apartment buildings, 45,000+ merchants, 5M+ members), deepened by the Livly buy, is hard to copy; but card economics hinge on an issuer partner (third bank in five years) and rewards subsidies, and no retention figure is public
Sources: Fortune, May 2026: 1 in 4 apartment buildings, 45,000+ merchants, 5M+ members, revenue path ↗ · HousingWire, Sep 2026: Livly acquisition ↗ · NerdWallet, Jan 2026: third bank to take over the card ↗ · Gem board: integrations and enterprise ops roles (landlord lock-in) ↗
Watch-outs
Card 2.0 migration after Wells Fargo exited early (bank reportedly losing up to $10M/month) broke rent payments in Feb 2026: CFPB complaints up 1,300%, Sen. Warren letter (May 2026), CFPB-directed customer redress (Jun 2026)
Sources: HousingWire, Jun 2026: CFPB directs Bilt redress; 1,300% complaint jump ↗ · Sen. Warren letter to Bilt CEO, May 27 2026 ↗ · NerdWallet, Jan 2026: Wells Fargo exit, third issuing bank ↗ · PaymentsJournal, Mar 2026: payment failures and service problems ↗
Last checked Oct 25, 2026