BackOps's website preview

Well Run profileThe Chase Pack · #161 of 720

Position 161

BackOps

AI agents that resolve carrier claims, billing and order exceptions for shippers

Pace
4:05/kmRace4.5
Distance
Distance 10K.
Open ops roles
4
Last week
#138
Move
▼ 23
Peak
#138
Weeks in the 100
0
The Chart →
Rank and score over time
Board rank
#128#146#164#138Oct 18#154Oct 25
Pace score
02464.5Oct 184.5Oct 25

One point per Sunday re-rank, tracking since Oct 18. The lines fill in week by week.

Sprint 3:30/kmHappyRobot
Race 4:05/kmBackOps
Tempo 4:40/km
Steady 5:20/km
Warm-up 6:00/km
Cool-down 6:30/km
BackOps runs in the Race lane. Rivals on Well Run sit in their own pace lanes; further right = more momentum. Tap one to open its page.Also competes with: Pallet, Vooma
Total raised
~$74M (sum of disclosed rounds)see rounds ↓
Headcount
~53 (LinkedIn)as of Oct 2026 linkedin.com ↗
Founded
2024
HQ
San Francisco, CA

Leadership

The problem

Ops staff manually chase claims, disputes and billing across carrier portals, ERPs and email

What they do

AI agents that resolve carrier claims, billing and order exceptions for shippers

Traction 500K+ claims processed at one customer, volume up 150x; team ~3x YoY

Hiring trend

Open roles
21
Ops roles
4
Headcount
~50

Headcount 34 → 47 in Q3 2026 (+38% QoQ); team +193% YoY; 22 open roles

Funding

Last round
$42M
Stage
Series B
Date
Sep 2026

Led by Insight Partners (Theory Ventures, Construct Capital, Gradient Ventures, 10VC participating)

Distance

10K · edge: hard to leave

Real enterprise deployments, but a young follower in crowded AI logistics agents behind HappyRobot and Augment, with TMS incumbents shipping copilots.

Sources: Teardown, competitive set, Sep 2026 ↗ · PR Newswire, Series B, Sep 2026 ↗

Last checked Oct 25, 2026

News timeline

  1. Sep 2026Raises $42M Series B led by Insight Partners, six months after Series A prnewswire.com ↗
  2. Mar 2026Raises $26M Series A led by Theory Ventures businesswire.com ↗
  3. Jun 2025Raises $6M seed led by Construct Capital seedtable.com ↗

Funding historyTotal raised ~$74M (sum of disclosed rounds)

  1. Sep 2026Series B$42MLed by Insight Partners prnewswire.com ↗
  2. Mar 2026Series A$26MLed by Theory Ventures businesswire.com ↗
  3. Jun 2025Seed$6MLed by Construct Capital seedtable.com ↗

Profile facts checked Oct 19, 2026. Every fact links to its public source.

Keep going

← Back to the board