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The problem
Patients with complex conditions get lost scheduling, appealing denials and coordinating doctors on their own
What they do
Matches patients with nurse healthcare advocates who handle appointments, bills and care coordination, covered by Medicare
Traction 200,000+ patients supported; 2,000+ advocates; Medicare plus UnitedHealthcare and Anthem coverage
Hiring trend
- Open roles
- 25
- Ops roles
- 3
- Headcount
- ~1,400
Headcount ~1,400, +231% YoY (LinkedIn est., incl. advocates); 25 open roles
Hiring in
- Redwood City
- Boston
- Remote (US)
Glassdoor
3.2 ★ 54 reviews ↗Funding
- Last round
- $130M
- Stage
- Series C
- Date
- Feb 2026
Led by IVP
- Hiring+1.525 open roles on the live job board (10–29 roles = +1.5)
- Funding recency+1.5Series C · $130M, Feb 2026 (8 months ago): 6–12 months = +1, $100M+ round +0.5
- Traction+1.5Strong growth: 200,000+ patients supported; 2,000+ advocates; Medicare plus UnitedHealthcare and Anthem coverage
- Red flags−11 significant flag in the last 24 months, −1 eachGlassdoor 3.2 (54% CEO approval) with 2026 reviews describing abrupt layoffs by email after a few months and one former advocate questioning Medicare billing levels.Glassdoor: Solace reviews, 3.2 rating ↗ · Glassdoor review: 'lacks job security' (Oct 2026) ↗ · Glassdoor review incl. billing concerns (Jul 2026) ↗
- Total3.51.5 + 1.5 + 1.5 − 1 = 3.5 → Tempo (3.5–4.24)
Distance (Half) is a separate read on how long the lead can last. It doesn't change the score.
Distance
Half · edge: grows with users
Leader in the new reimbursed-advocacy category (unicorn, 2,000+ advocates, 200k patients) with a three-sided patient, advocate and payer marketplace; heavy dependence on 2024 Medicare billing codes is real policy exposure.
Sources: Business Wire: Solace $130M Series C, 2,000+ advocates (Feb 2026) ↗ · IVP: three-way marketplace, 200,000+ patients (Feb 2026) ↗
Watch-outs
Glassdoor 3.2 (54% CEO approval) with 2026 reviews describing abrupt layoffs by email after a few months and one former advocate questioning Medicare billing levels.
Sources: Glassdoor: Solace reviews, 3.2 rating ↗ · Glassdoor review: 'lacks job security' (Oct 2026) ↗ · Glassdoor review incl. billing concerns (Jul 2026) ↗
Last checked Oct 25, 2026