The problem
On-call engineers spend hours in war rooms hunting root causes of outages
What they do
AI site reliability engineer that diagnoses and fixes production incidents
Traction Deployed at American Express and PepsiCo; avg 40% faster incident recovery
Hiring trend
- Open roles
- 31
- Ops roles
- 2
- Headcount
- ~95
~50 (Q1) to ~95 staff (Q3 2026, Harmonic); 29 open roles
Hiring in
- New York
- Remote
Funding
- Last round
- $48M (seed + A)
- Stage
- Series A
- Date
- Jun 2025
Led by Sequoia, Kleiner Perkins
- Hiring+231 open roles on the live job board (30+ roles = +2)
- Funding recency+0.5Series A · $48M (seed + A), Jun 2025 (16 months ago): 12–24 months = +0.5
- Traction+1.5Strong growth: Deployed at American Express and PepsiCo; avg 40% faster incident recovery
- Red flags0None found in the last 24 months
- Total4.02 + 0.5 + 1.5 − 0 = 4.0 → Tempo (3.5–4.24)
Distance (10K) is a separate read on how long the lead can last. It doesn't change the score.
Distance
10K · edge: learns from use
Deployed at American Express and PepsiCo, but observability giants and AI SRE rivals crowd in.
Sources: Traversal: Amex Ventures investment and deployment ↗
Open ops roles · 2
Last checked Oct 25, 2026