The problem
IT teams drown in repetitive tickets and access requests that legacy ITSM only tracks
What they do
AI-native IT service management: help desk, access and workflow automation agents
Traction Revenue up ~500% Aug-Dec 2025; customers automate 50%+ of IT tickets
Hiring trend
- Open roles
- 58
- Ops roles
- 4
- Headcount
- ~100
~40 (Q1) to ~100 staff by Oct 2026 (Harmonic, Dealroom); 58 open roles
Hiring in
- San Francisco
- New York
- London
- Remote
Funding
- Last round
- $75M
- Stage
- Series B
- Date
- Dec 2025
Led by Sequoia
- Hiring+258 open roles on the live job board (30+ roles = +2)
- Funding recency+1Series B · $75M, Dec 2025 (10 months ago): 6–12 months = +1
- Traction+1.5Strong growth: Revenue up ~500% Aug-Dec 2025; customers automate 50%+ of IT tickets
- Red flags0None found in the last 24 months
- Total4.52 + 1 + 1.5 − 0 = 4.5 → Race (4.25–4.74)
Distance (10K) is a separate read on how long the lead can last. It doesn't change the score.
Distance
10K · edge: hard to leave
Revenue grew fast, but ServiceNow dominates enterprise IT service management.
Last checked Oct 25, 2026