The problem
Families facing a death, leave or caregiving drown in paperwork and logistics with little practical help
What they do
Bereavement, estate planning, leave and caregiving support sold through life insurers and employers
Traction Revenue doubled in 2025 after 300% in 2024; 50M+ people covered, 8 of top 10 US life insurers
Hiring trend
- Open roles
- 14
- Ops roles
- 2
- Headcount
- ~230
Headcount ~130 (May 2025) → ~232 (Oct 2026, LinkedIn/Tracxn est.); Revelio +11% YoY
Latest news
Sep 2026
Relaunched as one AI + human care platform for loss, leave, caregiving and estate planning ↗Glassdoor
4.4 ★ 23 reviews ↗Funding
- Last round
- $72M
- Stage
- Series C
- Date
- May 2025
Led by Adams Street Partners
- Hiring+1.514 open roles on the live job board (10–29 roles = +1.5)
- Funding recency+0.5Series C · $72M, May 2025 (18 months ago): 12–24 months = +0.5
- Traction+1.5Strong growth: Revenue doubled in 2025 after 300% in 2024; 50M+ people covered, 8 of top 10 US life insurers
- Red flags0None found in the last 24 months
- Total3.51.5 + 0.5 + 1.5 − 0 = 3.5 → Tempo (3.5–4.24)
Distance (Half) is a separate read on how long the lead can last. It doesn't change the score.
Distance
Half · edge: hard to leave
Embedded in claims and benefits at ~50 insurers, including 8 of the top 10 US life carriers, with insurers holding stakes via the Empathy Alliance, and now adding leave, caregiving and estate planning lines; revenue depends on a concentrated carrier channel and the human Care Team keeps margins service-heavy.
Sources: Empathy: Making the Hard Moments Less Hard (Sep 2026) ↗ · Empathy: 2025 recap, revenue doubled (Dec 2025) ↗
Last checked Nov 1, 2026